We do not accept returns and or exchanges on any used or assembled merchandise. All returned merchandise for refunds and or exchanges are subject to a 30% re-stocking fee. Damaged and or defected merchandise are granted an exchange free of charge, but not limited to a 30% re-stocking fee towards cash refunds. Claims for defected merchandise and or missing parts must beamed to the driver upon delivery. BuyFurnitureInLa.com will not be liable for any damages arising out of your use, or inability to use the merchandise. BuyFurnitureInLa.com will not be liable for any error, size, color or style. It is the customers responsibility to assure style and size to match their homes decor. No Refunds or Exchanges on Special Orders, custom orders, custom samples are sold “as is and without warranties of any kind,” either expressed or implied.